Wilmington

Wilmington Market President, Partner

Troy is a co-founder and original partner of Professional Builders Supply. He has over 22 years of experience in the building material industry having served in various capacities with a national dealer in several different markets in the Southeast. Troy’s career included stints as a General Manager in Greenville, SC, Youngsville, NC and Garner, NC prior to being promoted to Market Distribution Manager for the Triangle area of North Carolina. He was widely viewed as one of the best operations professionals within the company and within the industry. Troy was instrumental in designing and setting up initial operations in several of these locations as well as reconfiguring several distribution facilities to enhance efficiencies.

Troy spearheaded all operations related aspects of PBS when the company was launched. While Troy’s strength is his background in operations, he has a proven track record in successfully managing the sales and administrative functions as well. Troy’s focus on establishing efficient systems and failsafe administrative processes continues to have a pervasive positive impact on PBS. He is truly passionate about providing “world class” customer service and he consistently employs entrepreneurial thinking to push the company to be better. In his role as Wilmington Market President, Troy is responsible for all PBS activities in the Wilmington, Jacksonville and Brunswick County areas.

Operations Manager

Chris currently manages and directs all delivery, warehouse and service personnel at Professional Builders Supply’s Wilmington location. Chris has a wealth of experience, over 20 years in the industry, having worked his way through the ranks at a national dealer as a Dispatcher and Operations Manager and ultimately serving as a Location Manager. Chris was one of the original employees at PBS and, as such, is intimately knowledgeable of our processes, systems, core values and focus on customer service. Chris enhanced his operations experience considerably when he spent time on the road as an Outside Sales Representative thus giving him a unique perspective of what it takes to service a customer properly.

Purchasing Manager

Gerald has over 20 years experience in the Building Materials Business. He has served in numerous capacities in the industry with one of the largest independent Building Suppliers in North and South Carolina including Assistant Manager, Purchasing Manager and Operation Manager. Gerald currently handles the purchasing for our Wilmington market. His extensive background in the Industry brings a wealth of knowledge to the PBS team that serves to ensure stability in the product access and related pricing.

Credit Manager

Our company roster includes Terri Harrell as our Credit Manager. Along with our Management Team, they bring a wealth of experience where the focus is clearly on making our company “easy to do business with.”