Wilmington Location (Wilmington NC)
Wilmington Customer Commitment
As our customer, you should come to expect only the highest level of service from Professional Builders Supply. Our goal is to be the most dependable, efficient and professional supplier of quality building materials in the Wilmington market. To that end, this serves to document our commitment to you:
The above is the minimal level of service that you, as our customer, should come to expect. This is not designed to be a goal, something we shoot for or an occasional target. It is a way of life for us. This document serves as our internal mission, vision and value statement to our associates. All of our internal systems and processes are designed to ensure we meet this commitment each and every time, for each and every customer.
If you see an exception to this commitment, no matter how insignificant it may seem, I would greatly appreciate you calling me personally at 386-4300.
Thank you for the opportunity that you have afforded us. We hope to continue to earn your business and respect in the future!
Market President, Partner
. . . it’s about the service!!!®
Wilmington Management Team
Our Management Team, while relatively young and energetic, collectively possess over 100 years of experience specifically in the building supply business. This same group has had direct responsibility for the management and oversight of more than 25 individual building supply operations, including 6 different individuals who have managed a location for a national building material supplier.
Troy is a co-founder and original partner of Professional Builders Supply. He has over 22 years of experience in the building material industry having served in various capacities with a national dealer in several different markets in the Southeast. Troy’s career included stints as a General Manager in Greenville, SC, Youngsville, NC and Garner, NC prior to being promoted to Market Distribution Manager for the Triangle area of North Carolina. He was widely viewed as one of the best operations professionals within the company and within the industry. Troy was instrumental in designing and setting up initial operations in several of these locations as well as reconfiguring several distribution facilities to enhance efficiencies. More about Troy
Chris currently manages and directs all delivery, warehouse and service personnel at Professional Builders Supply’s Wilmington location. Chris has a wealth of experience, over 20 years in the industry, having worked his way through the ranks at a national dealer as a Dispatcher and Operations Manager and ultimately serving as a Location Manager. Chris was one of the original employees at PBS and, as such, is intimately knowledgeable of our processes, systems, core values and focus on customer service. Chris enhanced his operations experience considerably when he spent time on the road as an Outside Sales Representative thus giving him a unique perspective of what it takes to service a customer properly.
Steve has over 30 years experience in the building materials business. He has served in numerous capacities in the industry with a national building materials dealer including, Director of Cost and Pricing, General Manager and Sales Manager. Steve currently handles purchasing and pricing for our Wilmington market. His extensive background in purchasing, sales and pricing brings a wealth of knowledge to the PBS team that serves to ensure stability in product access and related pricing. /p>
Our company roster includes Terri Harrell as our Credit Manager. Along with our Management Team, they bring a wealth of experience where the focus is clearly on making our company “easy to do business with.
Wilmington Sales Team
Our sales team is comprised of 5 Account Managers who are supported administratively by 2 Account Coordinators. With a varied range of experiences and backgrounds this group shares one commonality: a burning desire to provide the customer with a level of service that is unequalled. Collectively this group possesses more than 125 years of experience in the building or building material distribution business! As such, when you elect to purchase your materials from Professional Builders Supply, you have 125 years of experience working for you.
Professional Builders Supply - Wilmington
111 Military Cutoff Road
Wilmington, NC 28405
From I-40 East
Head south on I-40 E
Take exit 420 toward US-117 N/Carolina 132 N
Turn right onto Gordon Rd
Turn left onto Military Cutoff Rd
Destination will be on the right
Tour Wilmington Facility
Take a photographic tour of Professional Builders Supply Wilmington, NC.
General InformationProfessional Builders Supply, LLC
Address is 111 Military Cutoff Road
Wilmington, NC 28405
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Wilmington Green Products
Navigating green definitions, specifications and qualifications can be difficult. We’ve invested numerous hours in gaining an education and understanding of green products and green building. Our experience is available to you as our customer. Please feel free to contact Kevin Kusilek to discuss your specific green goals.
Direct Your “Green” Inquires to:
What makes a product “green” Building green means incorporating environmental considerations and resource efficiency into every step of the home building and land development process to minimize environmental impact. That means that during the design, construction, and operation of a home, the home’s overall impact on the environment is taken into account.
Green Products fall under these six basic categories:
- Lot Design, Preparation and Development
- Resource Efficiency
- Energy Efficiency
- Water Efficiency
- Indoor Environmental Quality
- Operation, Maintenance and Building Owner Education